Privacy Policy

The purpose of this Privacy Policy is to inform users of the Terres & Voyages website about how their personal data is collected, used, and protected.

Terres & Voyages is committed to respecting data confidentiality in accordance with applicable regulations.

1. Data controller

Identity

The data controller is:

Terres & Voyages Morocco
Address: Lot Zerktouni N°137E, Bouaakaz, 40160 Marrakech, Morocco
Email: info@terresetvoyages.com
Phone: +212 5 24 43 71 53

2. Data collected

Data provided voluntarily

Personal data collected via forms (contact, quote request, newsletter, etc.) may include:

• First and last name
• Email address
• Phone number
• Message / enquiry content

Automatically collected data

When browsing the website, some data may be collected automatically:

• IP address
• Browser type
• Pages visited
• Time spent on site

3. Purpose of data collection

Use of data

Collected data is used to:

• Respond to contact and quote requests
• Manage customer relationships
• Improve user experience
• Generate traffic statistics
• Send commercial information (with consent)

4. Legal basis

Processing grounds

Data processing is based on:

• User consent
• Performance of a request or contract
• Legitimate interest (service improvement, security)

5. Data retention

Retention period

Personal data is stored only for as long as necessary:

• Contact data: up to 3 years after last interaction
• Customer data: duration of the business relationship
• Cookies: maximum 13 months

6. Data sharing

Recipients

Personal data is intended exclusively for Terres & Voyages.

It may be shared with technical service providers (hosting, maintenance, marketing tools) strictly for website operation.

No data is sold or transferred to third parties.

7. Data security

Protection

Terres & Voyages implements technical and organisational measures to protect data against:

• Unauthorised access
• Loss
• Alteration
• Disclosure

8. User rights

Your rights

In accordance with regulations, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to object
• Right to restriction of processing

Exercising your rights

To exercise your rights, please contact:
📧 info@terresetvoyages.com

You will receive a response within a reasonable timeframe.

9. Cookies

Use

The website uses cookies to:

• Ensure proper functionality
• Measure website traffic
• Improve user experience

Cookie management

Users may configure their browser to accept or reject cookies at any time.

10. External links

The website may contain links to third-party sites. Terres & Voyages cannot be held responsible for their privacy policies.

11. Changes to this policy

Terres & Voyages reserves the right to modify this policy at any time.

The update date will be indicated on this page.

12. Contact

For any questions regarding this Privacy Policy:
info@terresetvoyages.com